Sunday, November 29, 2015
Ioannis M.: I have researched and unfortunately the item you have requested is out of stock.
Ioannis M.: our system is checking to see if any other shipping centers have that item in stock.
Ioannis M.: I appreciate your comprehension.
Ioannis M.: You can also visit your local Walmart store to see if they have the item in stock.
Me: Will they be able to use the price of the item that I ordered rather than the current price if I go into the store to pickup the item?
Me: Currently this item shows a different price on the walmart.com website than the price that I bought it for on walmart.com.
Me: I'm not sure why the order was cancelled as I did not cancel it and would be happy to wait until the item is back in-stock.
Ioannis M.: Thank you for submitting your price match request. Please hold for a moment while I transfer your request to our Price Match team.
Then I got escalated to a supervisor:
Angela J.: Thanks for chatting with Walmart.com! I’m Angela J. and I’ll be assisting you today.
Angela J.: I will be glad to take a look at the cancellation for you.
Me: Hi Angela. I bought an item on walmart.com that was cancelled because it was out of stock, but it is an item regularly carried so I would like to either pick up the item when it is available or would be ok with it being sent to me
Me: I did not cancel the order so I'm not sure why it was cancelled. I would have waited until it was in stock.
Me: Thanks in advance for your help.
Angela J.: I see that the item cancelled because it was out of stock.
Angela J.: We are unable to honor any out of stock items at this time.
Me: so just to be clear, if I place an order on walmart.com, you can cancel if you want by saying it is out of stock and walmart will not continue to honor the price that the item was sold for when the item is in stock and there is nothing you can do to help a customer with that?
Me: can your manager help with this?
Angela J.: I'm a supervisor here in corporate.
Angela J.: We are not honoring any prices that cancel due to out of stock Black Friday thru cyber Monday.
Me: is there a policy that was shown to me during the order process that stated that, because I did not see one.
Angela J.: http://help.walmart.com/app/answers/detail/a_id/33/kw/out%20of%20stock
Me: that was not shown to me during the order process
Angela J.: i apologize sir there is nothing we can do.
Me: you cannot change the policy after the order by sending me a link to a Q and A page
Angela J.: That has always been our policy this time of year.
Me: it was not stated to me during the order process and I don't know why you would allow someone to order something saying on the website that it is in stock, authorize my credit card, and then days later tell me it is out of stock and you will not authorize that price even though you told me that I had ordered it at that price
Me: that does not make for a very good customer experience, and I tend to blog about these things, just for full disclosure
Me: is there not a way that you could honor this price when the item comes back in stock or send it from a store that has it in stock?
Angela J.: Sir that is our policy especially thru this week.
Angela J.: No
Then, she goes on to describe the problem on their side:
Angela J.: You did this as a PUT order which depends on the stores inventory not the warehouse inventory.
Angela J.: When you place a PUT order a customer can be walking around with the item in there cart at the same time the store may have the item for a certain amount of time until that customer checks out then the system is alerted that this item is sold and that can be in between you putting that item in your cart.
Angela J.: By the time they pull your order for pick up it can be out of stock because the Pick Up Today system shares the stores inventory.
Me: there is a difference in between a customer that is walking around with an actual shopping cart and a situation where you are taking an online order
Me: if you take an online order you need to be sure that the inventory is there, otherwise, what good is the inventory system?
Angela J.: No not in a pick up today circumstance.
Angela J.: The store has to fill the order from there inventory.
Angela J.: Now, if the order was shipped to your home the warehouse has a higher quantity of the item.
Me: So what you are saying is that walmart.com is not capable of accurately assessing the inventory of the store
Angela J.: No I have explained this to you sir all ways I can I apologize but I can not honor this item price.
This was my experience. It might not match yours. However, personally I do not currently plan to continue to order from Walmart until they either fix their system/process or provide their customer service with the ability to assist customers when they fail on an order.
Wednesday, November 11, 2015
But there's been an alternative to ack for the past several years that I just found out about, the Silver Searcher (ag).
It's brew installable and really fast (5-10x faster than ack according to its site on 2015-11-11).
The author of Silver Searcher is Geoff Greer who's the CEO/Co-founder of Floobits, which also looks like a pretty cool tool for remote work if you want to share Sublime and IDea. (Note: for vim/emacs or anything in terminal sessions, tmate is a great option for remote pairing.)
Thursday, November 5, 2015
Thursday, October 22, 2015
The explanation is that D uses a parser that does the following:
Pull parsing, where you can peek at the next value and then skip or consume it in one function call. For objects and arrays you pass a callback and continue processing in there. Fundamentally there is no document any more and processing is linear. On the other hand you get rid of dynamic types in statically typed languages like C++ or D and have the freedom to skip values you are not interested in. In particular it is faster to just validate a JSON number is correctly formatted than to convert it to a double. -Marco Leise
Wednesday, October 21, 2015
- Amazon's front page has a "where we're going we don't need roads" clip from end of BTTF 1/start of BTTF 2 and a shopping page.
- The Guardian has a roundup.
- Spotify has a BTTF playlist from October 21, 1985. Actually the day that Marty left 1985 was October 26, but it's still a good playlist.
Tuesday, October 6, 2015
A few notes from that discussion (as of 10/6/2015):
- Cmder as a OS X Terminal replacement in Windows 10.
- Babun as a shell environment (described as "cygwin on steroids with oh-my-zsh").
- Mentioned that there is little documentation on setting up "non Visual Studio dev environments on Windows (RoR, Django, PHP/MySQL, etc)".
- Also mentioned that Windows users are still a huge minority in non-MS/non-.Net communities so many tools, etc. aren't built with Windows users in mind. (Which we were aware of already.)
Wednesday, September 2, 2015
There are other ways, but this works.
grep -rL must_have_this_string some/path | xargs grep -l wont_have_this_string